Zee5 is an OTT platform owned by the Essel group. This streaming platform was launched in 2018. They recently they are going to celebrate their 4th anniversary by offering a 50% discount on yearly subscriptions. Zee5 provides content in 12 different languages.
If you are not happy with your ZEE5 subscription, we have written the below article on how to cancel your ZEE5 subscription. Let’s jump in.
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How To cancel ZEE5 Subscription?
In the Below article, we will guide you on how to cancel your ZEE5 subscription on various platforms.
How to cancel ZEE5 Subscription on Google Play Store
To cancel your ZEE5 subscription purchased using Google Play, follow the steps below:
- First, visit the Google Play Store.
- Tap on the menu (hamburger icon) on the top left.
- Select “Subscriptions”.
- Tap on “ZEE5 Subscription”.
- Tap Cancel.
Your subscription will end on the last day of the validity of your subscription.
How to cancel ZEE5 Subscription on iTunes
To cancel your ZEE5 subscription purchased using iTunes, follow the steps below:
- On your iPhone, go to “Settings”.
- Click on your “Apple ID”.
- Click Subscriptions and find the ZEE5 subscription you wish to cancel.
- Tap on Cancel Subscription, and confirm the cancellation process.
Your subscription will end on the last day of the validity of your subscription.
How to cancel ZEE5 Subscription on ZEE5 iOS Mobile App
To cancel your ZEE5 subscription purchased using ZEE5 iOS mobile app, follow the steps below:
- Click to “Cancel Renewal on iTunes”. You will be redirected to the ‘How to cancel a subscription from Apple’ page on the Apple website.
- Tap on “Cancel Subscription”. And you will be redirected to the “Subscriptions” screen under iTunes.
- Now tap on your “ZEE5 Subscription” under the “Active” category.
- Lastly, tap on “Cancel Subscription” under Edit Subscription and confirm the cancellation.
Your subscription will end on the last day of the validity of your subscription.
How to Ask Refund From ZEE5?
We regret to inform you that Zee5 subscriptions cannot be refunded if they have already been renewed automatically.
The terms and conditions clearly state that no refund will be provided if a subscriber wants to cancel his premium plan. As most OTT platforms have the same refund policy, it is better to subscribe if you are certain you want to continue using the service.
For assistance and queries, you can contact Zee5 customer care. You can contact them via support.in@zee5.com.
That’s it about Zee5 subscription cancellation and how to stop the auto-renewal. We hope all of your doubts about the Zee5 cancellation have been cleared. Also, share your experience in the comments section below.
Read also: If you are looking for how to sign up for ZEE5 subscription.
Conclusion:
OTT platforms have recently gained popularity. However, we cannot afford to pay for so many of them. Sometimes we have to choose between them. We hope the above steps were helpful if you decided to cancel your Zee5 Premium subscription. For further assistance, you can contact Zee5 Support via support.in@zee5.com.
This series will continue with more articles.
FAQs:
How to cancel ZEE5 Subscription?
In the above article, we have mentioned all the devices and platforms to cancel your ZEE5 subscription.
Can I get a refund after canceling my ZEE5 Account?
Certainly, terms and conditions clearly state that no refund will be provided, but you can watch ZEE5 till your existing pack. After canceling.
How to contact ZEE5 customer care?
For any assistance or query, send an email to support.in@zee5.com.
